We Protect the User’s Privacy
Attitudes e serenatas Unipessoal, Lda. (henceforth “Tour de Lisboa” or “we”), with registered office at Rua Villa Teixeira pinto n3, 1800-357 Lisboa, and tax ID number 516923536, is committed to the protection of user privacy. This privacy statement explains the procedures for data collection and data use at www.tourdelisboa.com (henceforth the “Website”). By entering the Website, we consider the users have acknowledged the policies herein.
1. Collection of Personal Data
The Personal Data Protection Act (Law 67/98, of October 26, henceforth the “PDPA”) and the General Data Protection Regulation (EU Regulation) 2016/679 of the European Parliament and the Council, from April 27, 2016, henceforth the “GDPR”) ensure the protection of individuals in terms of the processing and free movement of their personal data. “Personal data” encompasses any data of any nature and in any format, including sound and image, pertaining to an identified individual. The protection does not extend to the data of legal persons.
By accepting this Privacy Statement, the user provides his informed, explicit, free and unequivocal consent for us to include the data he provides on the website in our data processing, in compliance with the PDPA and the GDPR in terms of organisational and technical security measures.
When personal data is collected through the contact form or other forms related to Website activity, the user will need to complete the fields marked with an asterisk. Unless he provides that mandatory data, we will not be able to generate the query he requested.
The personal data we process through the website will only be used for the following purposes:
Customer service: providing support to the customer, namely in replies to quotation requests, questions and queries, complaints, or other forms of support related to our products and services. Customer service can be provided through several means of communication, including e-mail and telephone;
Marketing communications: sending advertisements and promotional correspondence (if you chose to receive them), including information on products, services, news and tailored content. These communications can be shared through electronic means, such as e-mail or online advertisements.
We will not, under any circumstance, carry out any of the following activities on the personal data provided on our website:
Supply them to other persons or entities, without the user’s prior consent;
Transfer them to other States, without the user’s prior consent.
The user ensures the data he provided is true, accurate, thorough and updated, and he is responsible for any direct or indirect damages or losses that might be caused by a breach of that obligation. If the data provided belongs to a third party, the user ensures that he informed the third party of all aspects included in this document and obtained his permission to supply his data to Attitudes e serenatas for the indicated purposes.
Attitudes e serenatas Unipessoal Lda will store and maintain the personal data you provided for the necessary period, until further instructions.
The website can collect certain information about your visit, such as your Internet service provider’s name, the Internet Protocol (IP) you used to access the Internet, the date and time you entered the website, the pages you visited on the website and the Internet address of the website you used to link to our website. This information is used to help improve the website, analyse trends and manage the website.
All browsing on our website is done via HTTPS (Hyper Text Transfer Protocol Secure), which ensures the communication of all information supplied is encrypted.
2. Personal Data processing and maintenance
Aiming to improve the Client-Supplier relationship, the personal data you supplied us may be archived, used and transmitted to companies associated with us, always with the goal of improving our products and services, offering a better response to you.
